How do I reset the pairing beween my Socialite and my phone? (ANDROID DEVICES ONLY)
If you would like to pair your bracelet to a new and different phone, follow these instructions to reset the pairing:
- Make sure that your bracelet is NOT on the charger.
- Under the app settings Pick Bracelet, your bracelet should appear as Paired. Tap the Gear icon on the right side and select Unpair.
- Turn OFF your phone's Bluetooth.
- Place your bracelet on the clip charger and make sure the LED light turns on.
- Leave your bracelet on the charger for 1 to 2 seconds, then remove it from the charger for 5 seconds.
- Repeat step 5 until the bracelet vibrates twice. If your bracelet fails to vibrate after six attempts, please contact customer support.
- After your bracelet vibrates twice, turn ON your phone's Bluetooth.
- Under app settings Pick Bracelet, tap WW Bracelet to pair. It should now appear as Paired.
- Once paired, tap WW Bracelet again to make it active. Your bracelet status should appear as Connected.