Home / How do I reset the pairing beween my Socialite and my phone? (ANDROID DEVICES ONLY)

If you would like to pair your bracelet to a new and different phone, follow these instructions to reset the pairing:

  1. Make sure that your bracelet is NOT on the charger.
  2. Under the app settings Pick Bracelet, your bracelet should appear as Paired. Tap the Gear icon on the right side and select Unpair.
  3. Turn OFF your phone's Bluetooth.
  4. Place your bracelet on the clip charger and make sure the LED light turns on.
  5. Leave your bracelet on the charger for 1 to 2 seconds, then remove it from the charger for 5 seconds.
  6. Repeat step 5 until the bracelet vibrates twice. If your bracelet fails to vibrate after six attempts, please contact customer support.
  7. After your bracelet vibrates twice, turn ON your phone's Bluetooth.
  8. Under app settings Pick Bracelet, tap WW Bracelet to pair. It should now appear as Paired.
  9. Once paired, tap WW Bracelet again to make it active. Your bracelet status should appear as Connected.